Digital Marketing in Corporate Social Responsibility: Legal Challenges in the European Union

Activity: Talk or presentation typesOral presentation


A corporate social responsibility policy, which often serves as self-regulation for businesses, is increasingly used to deal with issues of social and environmental ethics.  One of the current issues of corporate social responsibility is digitalisation, specifically – the use of digital media channels for the attainment of business goals. There are numerous benefits in this regard: market penetration, development and expansion, product development, diversification, brand switching, relationship deepening etc. It therefore becomes increasingly popular to employ digital marketing methods towards reaching business goals. Still, an unskilful use of digital marketing may lead to several challenges and major risks which affect businesses and consumers on an individual level and the public in general. Hence, when it comes to business processes and product or service consumption in the context of corporate social responsibility, issues pertaining to collective social responsibility, legal aspects, and safety and health protection matters are among those to be raised from a social aspect.
The goal of the study is to identify challenges in the legal framework that affect the management of digital marketing by businesses in the context of corporate social responsibility based on an analysis of the regulatory framework governing digital marketing.. The methods used in the research are scientific literature analysis, legislation and case law analysis, secondary data analysis.. The main results show that the legal framework in the European Union does not solve the main issues surrounding matters of social and environmental ethics. . There is no harmonisation among member states in some aspects: advertising, data protection, intellectual property protection etc. While the use of digital marketing has been found to bring many advantages to both businesses and consumers, there is still a lack of listing of issues, research and case studies, including case-law on the adverse effects faced by the public and the business environment.
Period31 Mar 2023
Event titleRSU Research week 2023: PLACES
Event typeConference
Conference number3
OrganiserRīga Stradiņš University
LocationRīga, LatviaShow on map
Degree of RecognitionInternational


  • corporate social responsibility
  • European Union law
  • Business law
  • marketing regulation
  • digital marketing
  • sustainability

Field of Science

  • 5.5 Law
  • 5.2 Economy and Business