Patient Waiting Time in Latvian Psychiatric Outpatient Care: Protocol and Future Implementation

  • Sīle, L. (Speaker)
  • Jelizaveta Ivanova (Co-author)
  • Marta Gēbele (Co-author)
  • Liene Konosonoka (Co-author)
  • Soboļevs, A. (Co-author)

Activity: Talk or presentation types › Oral presentation

Description

The aim of medical triage systems is to classify patients medical needs to identify those that are the most life-threatening and to estimate the optimal waiting time for the first medical intervention. Patient flow without triage frequently is organized in ineffective ways and has a negative influence on patients, medical staff and on the mental healthcare process in general. An effective and highly precise patient flow organization system decreases the waiting time for patients to receive focused and specific treatment, increases patient satisfaction with treatment, increases patient safety, as well as decreases burnout of medical staff. As the new mental health strategy in Latvia is implemented, a top priority of which is to develop more effective and qualitative outpatient treatment services, there is need for creating and implementing triage systems in psychiatric outpatient healthcare to shorten the waiting lines and offer more focused treatment.. The first research phase would be to collect the data from outpatient medical records, follow the individual cases from the time point when the first appointment has been made to the point of the outpatient consult. A wide spectrum of sociodemographic and clinical factors, as well as negative health events happening during the waiting time will be assessed and evaluated. The research second phase will include designing the algorithm to include artificial intelligence (AI) solutions for developing the triage system. The practical work for the first phase is planned to start in March 2023, the second phase in August 2023.. The result section is not available yet.. As there is growing demand for mental healthcare, but the resources remain limited, there is a critical need for new and contemporary solutions, including AI, to provide the access, availability, highly precise and focused treatment in the outpatient mental healthcare service.
Period29 Mar 2023
Event titleRSU International Research Conference 2023: Knowledge for Use in Practice
Event typeConference
OrganiserRīga Stradiņš University
LocationRiga, LatviaShow on map
Degree of RecognitionInternational

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