Guidelines for making tourism services more accessible for people with mental impairment

Liina Käär, Monika Kumm, Yoon Hee Lamot, Agita Lūse, Maarja Padari-Kallit, Marit Piirman, Diāna Popova, Liene Rācene-Riekstiņa, Marco Scholtz, Kristine Timperman, Leentje van Aken, Aija Van Der Steina, Nansi Van Geetsom, Dorien Vandenborre

Research output: Book/ReportBook


This book 1) contains educational information regarding mental impairment; 2) is likely to encourage and inspire working with people with mental impairment; 3) serves as a tool for increasing accessibility through designing innovative services in museums and other attractions; 4) provides a self-assessment tool to help you identify services that could be added or improved in your circle or organisation.
Original languageEnglish
Place of PublicationPärnu
PublisherUniversity of Tartu Press
Number of pages150
ISBN (Electronic)978-9985-4-1335-7
Publication statusPublished - 28 Nov 2022
EventAccessibility in tourism: Case of mental impairment - Pärnu museum, Pärnu, Estonia
Duration: 28 Nov 202228 Nov 2022


  • tourism services
  • intellectual disability
  • mental impairment
  • cognitive impairment
  • service design
  • marketing communication
  • accessible services
  • accessibility
  • easy language
  • museums

Field of Science*

  • 3.3 Health sciences
  • 5.8 Media and Communication
  • 5.9 Other social sciences

Publication Type*

  • 2.4. Other books (including school textbooks, popular science literature, fiction, dictionaries, encyclopedias, etc.)


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