Guidelines for making tourism services more accessible for people with mental impairment

Liina Käär, Monika Kumm, Yoon Hee Lamot, Agita Lūse, Maarja Padari-Kallit, Marit Piirman, Diāna Popova, Liene Rācene-Riekstiņa, Marco Scholtz, Kristine Timperman, Leentje van Aken, Aija Van Der Steina, Nansi Van Geetsom, Dorien Vandenborre

    Research output: Book/ReportBook


    This book 1) contains educational information regarding mental impairment; 2) is likely to encourage and inspire working with people with mental impairment; 3) serves as a tool for increasing accessibility through designing innovative services in museums and other attractions; 4) provides a self-assessment tool to help you identify services that could be added or improved in your circle or organisation.
    Original languageEnglish
    Place of PublicationPärnu
    PublisherUniversity of Tartu Press
    Number of pages150
    ISBN (Electronic)978-9985-4-1335-7
    Publication statusPublished - 28 Nov 2022
    EventAccessibility in tourism: Case of mental impairment - Pärnu museum, Pärnu, Estonia
    Duration: 28 Nov 202228 Nov 2022


    • tourism services
    • intellectual disability
    • mental impairment
    • cognitive impairment
    • service design
    • marketing communication
    • accessible services
    • accessibility
    • easy language
    • museums

    Field of Science*

    • 3.3 Health sciences
    • 5.8 Media and Communication
    • 5.9 Other social sciences

    Publication Type*

    • 2.4. Other books (including school textbooks, popular science literature, fiction, dictionaries, encyclopedias, etc.)


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