Human resource development opportunities in latvian health care organization

Henrijs Kalkis; Ansis Ventins; Sandis Babris; Zenija Roja; Kristine Bokse

doi:10.1007/978-3-030-11051-2_22

Human resource development opportunities in latvian health care organization

Henrijs Kalkis (Corresponding Author), Ansis Ventins, Sandis Babris, Zenija Roja, Kristine Bokse

Rīga Stradiņš University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

The aim of the research was to investigate the existing human resource management in a health care organization and develop guidelines for improvement, based on the analysis of the theory and empirical research results. In the research a leading health care organization in Latvia was selected. In total, the organization employs over 1300 people, including more than 600 doctors. The study analyzed in two departments: medical center and health center. Several research methods were applied, incl. SWOT analysis, survey and statistical data analysis. The results of the research indicate that employees lack knowledge and motivation that affects their development and career opportunities in the organization. The organization pays a lot of attention to the client rather than the staff because of the existing quality policy and customer service standards, but the organization lacks human resources management and development strategy. The authors offer human resources development guidelines that can be implemented by the investigated healthcare organization.

Original language	English
Title of host publication	Intelligent Human Systems Integration 2019 - Proceedings of the 2nd International Conference on Intelligent Human Systems Integration IHSI 2019
Subtitle of host publication	Integrating People and Intelligent Systems, 2019
Editors	Tareq Ahram, Waldemar Karwowski
Publisher	Springer Verlag
Pages	142-147
Number of pages	6
ISBN (Print)	9783030110505
DOIs	https://doi.org/10.1007/978-3-030-11051-2_22
Publication status	Published - 2019
Event	2nd International Conference on Intelligent Human Systems Integration - San Diego, United States Duration: 7 Feb 2019 → 10 Feb 2019 Conference number: 2

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	903
ISSN (Print)	2194-5357

Conference

Conference	2nd International Conference on Intelligent Human Systems Integration
Abbreviated title	IHSI 2019
Country/Territory	United States
City	San Diego
Period	7/02/19 → 10/02/19

Keywords*

Development
Employee
Health care
Human resources
Organization

Field of Science*

5.2 Economy and Business

Publication Type*

3.1. Articles or chapters in proceedings/scientific books indexed in Web of Science and/or Scopus database

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-3-030-11051-2_22

Cite this

Kalkis, H., Ventins, A., Babris, S., Roja, Z., & Bokse, K. (2019). Human resource development opportunities in latvian health care organization. In T. Ahram, & W. Karwowski (Eds.), Intelligent Human Systems Integration 2019 - Proceedings of the 2nd International Conference on Intelligent Human Systems Integration IHSI 2019: Integrating People and Intelligent Systems, 2019 (pp. 142-147). (Advances in Intelligent Systems and Computing; Vol. 903). Springer Verlag. https://doi.org/10.1007/978-3-030-11051-2_22

Kalkis, Henrijs ; Ventins, Ansis ; Babris, Sandis et al. / Human resource development opportunities in latvian health care organization. Intelligent Human Systems Integration 2019 - Proceedings of the 2nd International Conference on Intelligent Human Systems Integration IHSI 2019: Integrating People and Intelligent Systems, 2019. editor / Tareq Ahram ; Waldemar Karwowski. Springer Verlag, 2019. pp. 142-147 (Advances in Intelligent Systems and Computing).

@inproceedings{07038fb467f74ac0bbf8bfa35aa0eb0d,

title = "Human resource development opportunities in latvian health care organization",

abstract = "The aim of the research was to investigate the existing human resource management in a health care organization and develop guidelines for improvement, based on the analysis of the theory and empirical research results. In the research a leading health care organization in Latvia was selected. In total, the organization employs over 1300 people, including more than 600 doctors. The study analyzed in two departments: medical center and health center. Several research methods were applied, incl. SWOT analysis, survey and statistical data analysis. The results of the research indicate that employees lack knowledge and motivation that affects their development and career opportunities in the organization. The organization pays a lot of attention to the client rather than the staff because of the existing quality policy and customer service standards, but the organization lacks human resources management and development strategy. The authors offer human resources development guidelines that can be implemented by the investigated healthcare organization.",

keywords = "Development, Employee, Health care, Human resources, Organization",

author = "Henrijs Kalkis and Ansis Ventins and Sandis Babris and Zenija Roja and Kristine Bokse",

note = "Publisher Copyright: {\textcopyright} 2019, Springer Nature Switzerland AG.; 2nd International Conference on Intelligent Human Systems Integration, IHSI 2019 ; Conference date: 07-02-2019 Through 10-02-2019",

year = "2019",

doi = "10.1007/978-3-030-11051-2_22",

language = "English",

isbn = "9783030110505",

series = "Advances in Intelligent Systems and Computing",

publisher = "Springer Verlag",

pages = "142--147",

editor = "Tareq Ahram and Waldemar Karwowski",

booktitle = "Intelligent Human Systems Integration 2019 - Proceedings of the 2nd International Conference on Intelligent Human Systems Integration IHSI 2019",

address = "Germany",

}

Kalkis, H, Ventins, A, Babris, S, Roja, Z & Bokse, K 2019, Human resource development opportunities in latvian health care organization. in T Ahram & W Karwowski (eds), Intelligent Human Systems Integration 2019 - Proceedings of the 2nd International Conference on Intelligent Human Systems Integration IHSI 2019: Integrating People and Intelligent Systems, 2019. Advances in Intelligent Systems and Computing, vol. 903, Springer Verlag, pp. 142-147, 2nd International Conference on Intelligent Human Systems Integration, San Diego, United States, 7/02/19. https://doi.org/10.1007/978-3-030-11051-2_22

Human resource development opportunities in latvian health care organization. / Kalkis, Henrijs (Corresponding Author); Ventins, Ansis; Babris, Sandis et al.
Intelligent Human Systems Integration 2019 - Proceedings of the 2nd International Conference on Intelligent Human Systems Integration IHSI 2019: Integrating People and Intelligent Systems, 2019. ed. / Tareq Ahram; Waldemar Karwowski. Springer Verlag, 2019. p. 142-147 (Advances in Intelligent Systems and Computing; Vol. 903).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Human resource development opportunities in latvian health care organization

AU - Kalkis, Henrijs

AU - Ventins, Ansis

AU - Babris, Sandis

AU - Roja, Zenija

AU - Bokse, Kristine

N1 - Conference code: 2

PY - 2019

Y1 - 2019

N2 - The aim of the research was to investigate the existing human resource management in a health care organization and develop guidelines for improvement, based on the analysis of the theory and empirical research results. In the research a leading health care organization in Latvia was selected. In total, the organization employs over 1300 people, including more than 600 doctors. The study analyzed in two departments: medical center and health center. Several research methods were applied, incl. SWOT analysis, survey and statistical data analysis. The results of the research indicate that employees lack knowledge and motivation that affects their development and career opportunities in the organization. The organization pays a lot of attention to the client rather than the staff because of the existing quality policy and customer service standards, but the organization lacks human resources management and development strategy. The authors offer human resources development guidelines that can be implemented by the investigated healthcare organization.

AB - The aim of the research was to investigate the existing human resource management in a health care organization and develop guidelines for improvement, based on the analysis of the theory and empirical research results. In the research a leading health care organization in Latvia was selected. In total, the organization employs over 1300 people, including more than 600 doctors. The study analyzed in two departments: medical center and health center. Several research methods were applied, incl. SWOT analysis, survey and statistical data analysis. The results of the research indicate that employees lack knowledge and motivation that affects their development and career opportunities in the organization. The organization pays a lot of attention to the client rather than the staff because of the existing quality policy and customer service standards, but the organization lacks human resources management and development strategy. The authors offer human resources development guidelines that can be implemented by the investigated healthcare organization.

KW - Development

KW - Employee

KW - Health care

KW - Human resources

KW - Organization

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U2 - 10.1007/978-3-030-11051-2_22

DO - 10.1007/978-3-030-11051-2_22

M3 - Conference contribution

AN - SCOPUS:85059933765

SN - 9783030110505

T3 - Advances in Intelligent Systems and Computing

SP - 142

EP - 147

BT - Intelligent Human Systems Integration 2019 - Proceedings of the 2nd International Conference on Intelligent Human Systems Integration IHSI 2019

A2 - Ahram, Tareq

A2 - Karwowski, Waldemar

PB - Springer Verlag

T2 - 2nd International Conference on Intelligent Human Systems Integration

Y2 - 7 February 2019 through 10 February 2019

ER -

Kalkis H, Ventins A, Babris S, Roja Z, Bokse K. Human resource development opportunities in latvian health care organization. In Ahram T, Karwowski W, editors, Intelligent Human Systems Integration 2019 - Proceedings of the 2nd International Conference on Intelligent Human Systems Integration IHSI 2019: Integrating People and Intelligent Systems, 2019. Springer Verlag. 2019. p. 142-147. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-030-11051-2_22

Human resource development opportunities in latvian health care organization

Abstract

Publication series

Conference

Keywords*

Field of Science*

Publication Type*

UN SDGs

Access to Document

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