Human resource development opportunities in latvian health care organization

Henrijs Kalkis (Coresponding Author), Ansis Ventins, Sandis Babris, Zenija Roja, Kristine Bokse

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


The aim of the research was to investigate the existing human resource management in a health care organization and develop guidelines for improvement, based on the analysis of the theory and empirical research results. In the research a leading health care organization in Latvia was selected. In total, the organization employs over 1300 people, including more than 600 doctors. The study analyzed in two departments: medical center and health center. Several research methods were applied, incl. SWOT analysis, survey and statistical data analysis. The results of the research indicate that employees lack knowledge and motivation that affects their development and career opportunities in the organization. The organization pays a lot of attention to the client rather than the staff because of the existing quality policy and customer service standards, but the organization lacks human resources management and development strategy. The authors offer human resources development guidelines that can be implemented by the investigated healthcare organization.

Original languageEnglish
Title of host publicationIntelligent Human Systems Integration 2019 - Proceedings of the 2nd International Conference on Intelligent Human Systems Integration IHSI 2019
Subtitle of host publicationIntegrating People and Intelligent Systems, 2019
EditorsTareq Ahram, Waldemar Karwowski
PublisherSpringer Verlag
Number of pages6
ISBN (Print)9783030110505
Publication statusPublished - 2019
Event2nd International Conference on Intelligent Human Systems Integration - San Diego, United States
Duration: 7 Feb 201910 Feb 2019
Conference number: 2

Publication series

NameAdvances in Intelligent Systems and Computing
ISSN (Print)2194-5357


Conference2nd International Conference on Intelligent Human Systems Integration
Abbreviated titleIHSI 2019
Country/TerritoryUnited States
CitySan Diego


  • Development
  • Employee
  • Health care
  • Human resources
  • Organization

Field of Science*

  • 5.2 Economy and Business

Publication Type*

  • 3.1. Articles or chapters in proceedings/scientific books indexed in Web of Science and/or Scopus database


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