The Specificity of Emotional Labor of Social Workers Helping Children

Irina Tarkhanova; Olga Koryakovtseva; Lyudmila Zhedunova; Irena Upeniece

doi:10.17770/sie2020vol4.5025

The Specificity of Emotional Labor of Social Workers Helping Children

Irina Tarkhanova, Olga Koryakovtseva, Lyudmila Zhedunova, Irena Upeniece

Rīga Stradiņš University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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Abstract

The article presents the results of the study of the emotional perception of clients conducted among Russian social workers who help children. The research is based on the concept of the role of emotional laborin professional activities. At the same time, we proceed from the understanding that the content and volume of emotional labordepends on the type of clients of social workers: its specificity when working with children will not be the same as when workingwith adults.The results of the research show that social workers who help children have difficultiesin regulating emotions when interacting with clients, and therefore in assessing children's actions and behavior. The results of the study showthat the effectiveness of emotional laborof social workers helping children depends on the level of knowledge of the age characteristics of children and the pedagogical mechanisms of communicating with them.We conclude that we should pay more attention to the role of emotional laborin everyday social work with children

Original language	English
Title of host publication	Sabiedrība. Integrācija. Izglītība = Society. Integration. Education
Subtitle of host publication	starptautiskās zinātniskās konferences materiāli = proceedings of the international scientific conference
Editors	Velta Lubkina, Līga Danilāne
Place of Publication	Rēzekne
Publisher	Rēzeknes Tehnoloģiju akadēmija
Pages	355-365
Number of pages	11
Volume	4: Speciālā pedagoģija
DOIs	https://doi.org/10.17770/sie2020vol4.5025
Publication status	Published - 20 May 2020
Event	International Scientific Conference “Society. Integration. Education: Sabiedrība. Integrācija. Izglītība”, 2020 - Rēzekne, Latvia Duration: 22 May 2020 → 23 May 2020 http://journals.rta.lv/index.php/SIE/issue/viewIssue/141/534

Publication series

Name	Society. Integration. Education=Sabiedrība. Integrācija. Izglītība
ISSN (Print)	1691-5887
ISSN (Electronic)	2256-0629

Conference

Conference	International Scientific Conference “Society. Integration. Education: Sabiedrība. Integrācija. Izglītība”, 2020
Country/Territory	Latvia
City	Rēzekne
Period	22/05/20 → 23/05/20
Internet address	http://journals.rta.lv/index.php/SIE/issue/viewIssue/141/534

Keywords*

emotional labor, emotional perception of the client
ial work with children
social worker

Field of Science*

5.3 Educational sciences
3.3 Health sciences

Publication Type*

3.1. Articles or chapters in proceedings/scientific books indexed in Web of Science and/or Scopus database

Access to Document

10.17770/sie2020vol4.5025

THE SPECIFICITY OF EMOTIONAL LABORFinal published version, 167 KB

Cite this

Tarkhanova, I., Koryakovtseva, O., Zhedunova, L., & Upeniece, I. (2020). The Specificity of Emotional Labor of Social Workers Helping Children. In V. Lubkina, & L. Danilāne (Eds.), Sabiedrība. Integrācija. Izglītība = Society. Integration. Education: starptautiskās zinātniskās konferences materiāli = proceedings of the international scientific conference (Vol. 4: Speciālā pedagoģija, pp. 355-365). (Society. Integration. Education=Sabiedrība. Integrācija. Izglītība). Rēzeknes Tehnoloģiju akadēmija. https://doi.org/10.17770/sie2020vol4.5025

Tarkhanova, Irina ; Koryakovtseva, Olga ; Zhedunova, Lyudmila et al. / The Specificity of Emotional Labor of Social Workers Helping Children. Sabiedrība. Integrācija. Izglītība = Society. Integration. Education: starptautiskās zinātniskās konferences materiāli = proceedings of the international scientific conference. editor / Velta Lubkina ; Līga Danilāne . Vol. 4: Speciālā pedagoģija Rēzekne : Rēzeknes Tehnoloģiju akadēmija, 2020. pp. 355-365 (Society. Integration. Education=Sabiedrība. Integrācija. Izglītība).

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title = "The Specificity of Emotional Labor of Social Workers Helping Children",

abstract = "The article presents the results of the study of the emotional perception of clients conducted among Russian social workers who help children. The research is based on the concept of the role of emotional laborin professional activities. At the same time, we proceed from the understanding that the content and volume of emotional labordepends on the type of clients of social workers: its specificity when working with children will not be the same as when workingwith adults.The results of the research show that social workers who help children have difficultiesin regulating emotions when interacting with clients, and therefore in assessing children's actions and behavior. The results of the study showthat the effectiveness of emotional laborof social workers helping children depends on the level of knowledge of the age characteristics of children and the pedagogical mechanisms of communicating with them.We conclude that we should pay more attention to the role of emotional laborin everyday social work with children",

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booktitle = "Sabiedrība. Integrācija. Izglītība = Society. Integration. Education",

address = "Latvia",

note = "International Scientific Conference “Society. Integration. Education: Sabiedrība. Integrācija. Izglītība”, 2020 ; Conference date: 22-05-2020 Through 23-05-2020",

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Tarkhanova, I, Koryakovtseva, O, Zhedunova, L & Upeniece, I 2020, The Specificity of Emotional Labor of Social Workers Helping Children. in V Lubkina & L Danilāne (eds), Sabiedrība. Integrācija. Izglītība = Society. Integration. Education: starptautiskās zinātniskās konferences materiāli = proceedings of the international scientific conference. vol. 4: Speciālā pedagoģija, Society. Integration. Education=Sabiedrība. Integrācija. Izglītība, Rēzeknes Tehnoloģiju akadēmija, Rēzekne, pp. 355-365, International Scientific Conference “Society. Integration. Education: Sabiedrība. Integrācija. Izglītība”, 2020, Rēzekne, Latvia, 22/05/20. https://doi.org/10.17770/sie2020vol4.5025

The Specificity of Emotional Labor of Social Workers Helping Children. / Tarkhanova, Irina; Koryakovtseva, Olga; Zhedunova, Lyudmila et al.
Sabiedrība. Integrācija. Izglītība = Society. Integration. Education: starptautiskās zinātniskās konferences materiāli = proceedings of the international scientific conference. ed. / Velta Lubkina; Līga Danilāne . Vol. 4: Speciālā pedagoģija Rēzekne: Rēzeknes Tehnoloģiju akadēmija, 2020. p. 355-365 (Society. Integration. Education=Sabiedrība. Integrācija. Izglītība).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - The Specificity of Emotional Labor of Social Workers Helping Children

AU - Tarkhanova, Irina

AU - Koryakovtseva, Olga

AU - Zhedunova, Lyudmila

AU - Upeniece, Irena

PY - 2020/5/20

Y1 - 2020/5/20

N2 - The article presents the results of the study of the emotional perception of clients conducted among Russian social workers who help children. The research is based on the concept of the role of emotional laborin professional activities. At the same time, we proceed from the understanding that the content and volume of emotional labordepends on the type of clients of social workers: its specificity when working with children will not be the same as when workingwith adults.The results of the research show that social workers who help children have difficultiesin regulating emotions when interacting with clients, and therefore in assessing children's actions and behavior. The results of the study showthat the effectiveness of emotional laborof social workers helping children depends on the level of knowledge of the age characteristics of children and the pedagogical mechanisms of communicating with them.We conclude that we should pay more attention to the role of emotional laborin everyday social work with children

AB - The article presents the results of the study of the emotional perception of clients conducted among Russian social workers who help children. The research is based on the concept of the role of emotional laborin professional activities. At the same time, we proceed from the understanding that the content and volume of emotional labordepends on the type of clients of social workers: its specificity when working with children will not be the same as when workingwith adults.The results of the research show that social workers who help children have difficultiesin regulating emotions when interacting with clients, and therefore in assessing children's actions and behavior. The results of the study showthat the effectiveness of emotional laborof social workers helping children depends on the level of knowledge of the age characteristics of children and the pedagogical mechanisms of communicating with them.We conclude that we should pay more attention to the role of emotional laborin everyday social work with children

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UR - http://journals.ru.lv/index.php/SIE/article/view/5025/4646

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M3 - Conference contribution

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CY - Rēzekne

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Y2 - 22 May 2020 through 23 May 2020

ER -

Tarkhanova I, Koryakovtseva O, Zhedunova L, Upeniece I. The Specificity of Emotional Labor of Social Workers Helping Children. In Lubkina V, Danilāne L, editors, Sabiedrība. Integrācija. Izglītība = Society. Integration. Education: starptautiskās zinātniskās konferences materiāli = proceedings of the international scientific conference. Vol. 4: Speciālā pedagoģija. Rēzekne: Rēzeknes Tehnoloģiju akadēmija. 2020. p. 355-365. (Society. Integration. Education=Sabiedrība. Integrācija. Izglītība). doi: 10.17770/sie2020vol4.5025

The Specificity of Emotional Labor of Social Workers Helping Children

Abstract

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Keywords*

Field of Science*

Publication Type*

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